Originally intended to document my experience of DeLorean ownership, focus is often radical and strange, boring and obtuse.

Friday, June 09, 2006

Why Toyota Will De-Throne GM

'Brand new' strut mount, according to a GM mechanic.This is a picture of a 3-year-old upper strut mount in our 2003 Chevrolet Cavalier. I know this. But General Motors doesn't.

When we pick up our car from you, GM, don't lie to us and tell us that you replaced the upper strut mount when you clearly didn't. Rusty, dirt-covered, salt-encrusted strut mounts are not brand new. And they don't creak just like the old ones, either.

Thanks for the slap in the face, General Motors. It's not enough that your mechanics don't know how to fix the stupid little problems with our Crapalier, but then you lie to our faces about the work you did to our car? Not cool GM, not cool at all. Your mechanics might be nice people, who live in my neighbourhood, shop at the same grocery store as me, get horrific diarrhea, and have families to raise and love. But they suck donkey balls. Speaking of balls... have the balls to tell me when you've done something wrong and I will respect you. Right now, all I want to do is drop firey napalm on your sorry, lopsided, hemmorhoiddy asses and roast tasty marshmallows for 7 and a half hours.

Maybe this one is old and worn out?This is a picture of a brand new upper strut mount in our 2003 Cavalier. GM mechanics take notice. I know you've been trained by GM, but the brainwashing must end!

When I ask you why you didn't replace the upper strut mount in the first place, don't lie to me. Don't tell me you did - that it's impossible to see the upper strut mount from the engine bay. Don't lie to me and tell me that it's hidden down inside the strut tower. If you are going to lie to someone, choose wisely who you lie to. Do not lie to the person who knows about cars.

Now that you've actually replaced the upper strut mount on the passenger side, you will not be able to lie anymore. What are you going to do, dear GM mechanic? Who will you lie to now? The 87-year-old grandmother who is sure to croak next week and hassle you no longer? The ditz waitress who thinks her 710 cap is on upside down? Maybe you'll get away with it, and maybe not. That grandmother has a lawyer for a son. That waitress is actually a reporter in diguise.

And one day Toyota will surpass you as the world's #1 automaker, not because their mechanics are more truthful, but because their vehicles don't need upper strut mounts replaced after 30,000 kms.

9 Comments:

Blogger Chana said...

oh so they did replce it with a new one then, good...Delighted that you stood up to them and told them off, they are crooks how they dare? i know how, they can. they get away with it always, talk in circles with twits like me who don't have a father or brother or uncle or male friends in town..(someone get me a kleenex please, now i'm depressed)..
Go out there Sir and kick butt in the name of all of us and thank you...Now i'm off to pop an extra dosage of Prozac..

1:34:00 PM

 
Blogger Martini said...

Don't feel bad Chana, they do it to everyone. You are part of a very large family of dealership victims. I think we should all have a picnic.

1:56:00 PM

 
Anonymous Anonymous said...

blame the dealership, not GM.

8:01:00 PM

 
Blogger Cuppojoe said...

Anybody else remember that commercial from the 80's (I think it was for Canadian Tire) where the mechanic tells the guy there's something wrong with the "grapple-grommits"?

8:24:00 PM

 
Blogger Rainypete said...

Many a mechanic has ruined th reputatione of a good company or garage by trying to con folks. The public at large prefer not to get their hands dirty and worry about how the magic gasoline drinking conveyor of people and materials works and as such are at the mercy of the mechanics. Honest ones are getting rare and the crooked ones get greedy and eventually gouge the wrong person a little too deep.

I remember the paper did a bit of research a few years back where they took a non-critical belt aroudn to various garages and were told anything from "it was just a loose belt - no charge" to "That's a serious problem taht will cost hundreds of dollars to fix".

I prefer to take the bus and the the bus lines worry about their iwn crooked mechanics.

9:43:00 PM

 
Blogger Ham said...

Hoorah to public transit. And legs. And therefore healthcare. And Here's to hoping Stephen Harper doesn't monopolize that, or else we may be roasting marshmellows over his sorry ass.

*In light of recent "terrorist threats," I don't apologize to anyone who takes offense. I'm not a violent person, nor would I storm the parliament buildings or attempt and decapitation of our almost-President. But I don't have to like him. And whose to say that if there were a merry group of marshmellow toasters singalonging around a fire of Harper's bum that you wouldn't join - if not for the tastey burned sugar and other sick ingredients, than for the yummice gooooooey chocolate and tastey graham of a Harper's ass inspired Smore.

8:43:00 AM

 
Blogger ms. creek said...

for some strange reason the word verification has loaded! maybe i fixed my puter and didn't know it and don't you feel special for it to have happened on your site! :o)

uhh, walking...yeah.

2:12:00 PM

 
Blogger Rowan said...

well done!
Can I take you with me next time our car needs something fixed? Like last time, where there is something still rattling around in our gas tank (they say) and that it's nothing to worry about (they say) or when the belts have been replaced as well as the starter gawd knows how many times and then the problems continue anyway :( implying again that those things probably didn't need to be replaced.

10:11:00 AM

 
Blogger Martini said...

Anon - you are right. The mechanic and "advisor" are the people to blame for lying to us. On the other hand, it's partially our fault too, for buying what is essentially a disposable car.

11:52:00 AM

 

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