Maytag Washer Woes
I've come to a conclusion. I don't ask "why me?" any longer because I know the answer. It's not me. The question now, is not "why me?" but rather, "why do people lie?"
My entire life I've been told such absurd things like, "oh dear, that's never happened before. You're the first person ever to blah blah blah."
Or: "That's impossible. I've never heard of that blah blah blah."
Or: "Wow. That's a first. During 30 years of business nobody has ever had that problem blah blah blah."
Or: "We may just name this disease after you blah blah blah."
Well, it happened again. Our washing machine broke. Our stylish white Maytag Fabric-Matic, model A182, is a timeless 70's design. Possibly. Or possibly not. We don't know. In fact, nobody knows how old it is.
My dad is wise appropriately to his years. Not wise beyond his years - because he is very old. In his many years he has encountered many a problem with many a machine; some that wash, some that don't. He told me to call Sutton & Son as they were, in his words, "appliance geniuses".
But when I phoned and explained the problem, the first genius had no idea what was wrong and transfered me to another technician. So I explained, for a second time, that after the wash was complete and the washer is expelling the soapy water, it would shut off with a loud Ker-bang! The only way to start the machine again was to open and close the lid. This gave me another 5-6 seconds of soap drainage followed by another Ker-bang!
Annoying as it was, I had to get all the soapy water out. So I sat there for 20 minutes opening and closing the lid. Once the Maytag filled up with fresh water again, the rinse mode worked fine.
That's when it happened again.
The geniuses at Sutton & Son told me that in all their years they have never heard of such a thing happening. In complete disbelief, the tech tried to research the problem on their system. When I told him it was a Maytag model A182, his computer yielded absolutely no information on such a model.
He thought long and hard about the problem, then told me that what the machine was doing was impossible. "Impossible or not," I told the technician "that is exactly what the machine is doing."
Now - I'm not stupid. I know there are others out there who've had the exact same problems I've had in my life. So I don't want to hear some weakass explanation of how something has never happened before. I'm not that special.
Oops. I'm going off on a tangent, a relevant one, but a tangent nonetheless. So, let me conclude with this: tech wanted to come to our house with parts and attempt to fix the machine. But he wouldn't work after 5:30 p.m. or on weekends, which meant one of us would have to take a vacation day to accomodate the repair.
Since we are the first people ever in the history of the world to have this problem with a Maytag washer, Suz and I decided the tech would not be able to repair it - and our quest for a new washer has begun.
~ update! ~